Privacy Policy

Who we are

Cross House Communications is a PR and communications consultancy based in East Anglia, United Kingdom.

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If you have any questions about this policy or how your data is handled, please contact:

 

Cross House Communications Limited

Email: info@crosshousecommunications

Website: www.crosshousecommunications.com 

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Information we collect

We may collect and process the following information:

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• Your name and contact details

• Information submitted through contact forms or email enquiries

• Details about your use of our website, including pages visited and browser information

• Any information you voluntarily provide when contacting us

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How we use your information

We use your information to:

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• Respond to enquiries and provide requested information

• Deliver our services and communicate with clients

• Improve our website and user experience

• Send occasional communications relevant to our services (where appropriate and lawful)

 

We will never sell your personal data to third parties.

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Legal basis for processing

Under UK data protection law, we process personal data on the basis of:

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• Legitimate interests

• Consent (where required)

• Contractual necessity

• Legal obligations​

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Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

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Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

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If you use analytics tools such as Google Analytics, you may wish to include a separate Cookie Policy or cookie banner.

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Data storage and security

We take appropriate steps to protect personal information from unauthorised access, loss, misuse or disclosure.

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However, while we aim to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

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Third-party services

Our website may contain links to external websites or use third-party tools and platforms. We are not responsible for the privacy practices or content of external websites.

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Your rights

Under UK GDPR, you have the right to:

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• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent where applicable

 

To exercise any of these rights, please contact us using the details above.

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Changes to this Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.